ICOSA is committed to offer to its clients, innovative and efficient IP services in compliance with values considered as essentials by us:
1. Listening and Understanding
You are our client: we attach the utmost importance to have a clear and precise knowledge and understanding of your activities, your situation and your needs.
The establishment of a contact by e-mail or phone will be followed by a meeting at your accordance in your company or in our offices.
2. The Engagement
Because it is your project, it is also ours. We get personally involved in each project that you entrust to us because we know what it represents to you.
3. Interaction and exchange
From the moment you decide to assign us your project, we develop open and continual exchange. We communicate on work advances, exchange on technical questions and strategic choices. We advise and you decide. Indeed, we’ll always be there to answer any question when you need it.
We deliver the service to which we committed to and we perform it within the delays in compliance with the estimated quote and respectfully to the quality.